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Episode Unlock

How can I unlock an episode?

What is the difference between unlocked episodes, locked episodes and scheduled episodes?

Are there any episodes available for free on the app?

How to unlock episodes?

You can unlock episodes by spending coins.

Manage Downloads & Library

How can I add an audio series to My Library?

At Pocket FM, our commitment is to offer at least one daily episode for free to every listener on their most recently followed audio series. We advise making sure you've listened to all the latest unlocked episodes.
Please note: Daily free episode unlock will not be applicable for 
<ol>
<li dir="ltr">audio series which have already reached their end,</li>
<li dir="ltr">scheduled episodes until their release date arrives.</li>
</ol>

How many episodes are expected to unlock daily for free?

How to contact customer support?

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FAQ Question

General Queries

Yes! We provide a selection of episodes from our audio series at no cost, thus allowing all our listeners to delve into a substantial part of the audioseries without any charges. Additionally, the listeners can enjoy a complimentary daily episode by ensuring they have listened to the latest available unlocked episodes entirely. 
Please be advised that while listening to stories continuously, listeners may come across a point in the audio series where upcoming episodes are scheduled but not released yet. These scheduled episodes will not qualify for the daily free episode unlock until their release date approaches

Frequently asked questions

How to buy coins through my store?

How to manage downloads?

How to buy coins 2

How to buy coins 3

How to buy coins 4

Manage Pocket FM Account

Go to the account settings to update your personal information.

How to update account information?

Episodes can be unlocked multiple ways listed as below:
1. Each listener has the option to wait for free episodes after a specified duration, which is clearly indicated for each episode of the audio series. For instance, the upcoming episode will be unlocked for free in 48 hours.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdXGCx2G5IwdizoZ0UMk-yj4jWAPHYe4vTTFtfhuc-BoDDy0Ms5_qy80winHp-Fb5hlSGTPIJwFt0UoHLqEwKvi0UtalFNfgIGGjoBw3cXsbgG42X5IixYEc-6ft3UVVuI9afy5i4tbMkGslNUh-Dt5tUo?key=ecJFab2DKqWKubMqT4MEwQ" width="299" height="645">
Please note, the scheduled episodes will not qualify for the daily free episode unlock until their release date approaches.
2. Listeners can watch ad videos to unlock the locked episodes they wish to listen to. For example, in the below case scenario, the upcoming 2 episodes will be unlocked for free if the listeners wishes to watch 14 ad videos
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcgUuFL4KyAeP4as3xmIJ6a-bWCXypDkiY-ebnA4nBevQXvrKlA59A9gvbJI1iZUQ6S6jFtFtqhMrKGF9MA4LnRUkmmmvzLGtqrUeEDgX_Fke5782PNNcQfuhS6mcGcZeZcYyJHOWl_k1MHBd3fLwBv9zcu?key=ecJFab2DKqWKubMqT4MEwQ" width="302" height="193">

Coins & Payments

We understand that the different states of episodes can sometimes be confusing to interpret. We're here to help clarify any confusion you may have. The following states of episodes are available on Pocket FM:
<ol>
<li dir="ltr">Free/ Unlocked episodes: These <a href="https://cms.pocketfm.com/tools/power-tools" target="_blank" rel="noopener">episodes are completely unlocked</a>. You can start listening right away!</li>
<li dir="ltr">Locked episodes: In certain locked episodes, you may notice that it's mentioned the episode will become free after a specified duration. Listeners have the option to either wait for the episode to unlock for free or purchase it using Pocket FM coins. For instance, in the following scenario, the listener must wait 48 hours for the episode to unlock for free. However, if they prefer not to wait, they can purchase it for 8 Pocket FM coins.</li>
</ol>
<img src="https://djhonz7dexnot.cloudfront.net/c9555f8f30ca03b2b1370c8fdb8eeec4f4d41da8.png" alt="" width="458" height="135">
Some locked episodes can only be unlocked using Pocket FM coins. For instance, in the scenario provided below, the episode will not be part of the daily unlock, and listeners need to purchase it with 9 Pocket FM coins to access it immediately.
<img src="https://djhonz7dexnot.cloudfront.net/e9a4e92bce1bbe97cd07850d75755a3c5c496e84.png" alt="" width="211" height="469">
<ol>
<li dir="ltr">Scheduled episodes: These episodes are scheduled for release on a future date and will only be unlocked for free to listeners after their release. However, if listeners wish to access them earlier, they can purchase these episodes using Pocket FM coins. It is important to note that scheduled episodes will not qualify for the daily free episode unlock until their release date approaches.</li>
</ol>
For example, in the following scenario, listeners have the option to wait for 14 days until the episode is released and qualify for the daily free episode unlock. Alternatively, they can choose to purchase it with 10 Pocket FM coins to listen to it immediately.

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